About the Company
We are a Fortune 500 real estate investment, property management, and asset services organization managing a diverse portfolio of residential communities, commercial office buildings, mixed-use developments, industrial facilities, and hospitality properties across the United States. Our mission is to create exceptional living and working environments while maximizing asset value through operational excellence, innovative technology, and outstanding customer service.
Our Property Management organization combines advanced property management systems, financial analytics, digital leasing platforms, and customer-focused operations to deliver best-in-class experiences for residents, tenants, and property owners. We are committed to maintaining safe, attractive, and high-performing properties while fostering long-term relationships with our clients and communities.
We are seeking an experienced Assistant Property Manager to support day-to-day property operations, resident and tenant relations, lease administration, financial reporting, and vendor coordination. This role works closely with Property Managers to ensure operational efficiency, regulatory compliance, and exceptional customer satisfaction across a diverse property portfolio.
The Assistant Property Manager collaborates with Leasing, Facilities, Maintenance, Accounting, Legal, Vendors, and Regional Operations teams to support business objectives while delivering exceptional service to residents and property owners.
This opportunity is ideal for professionals who enjoy relationship management, operational coordination, financial administration, and real estate operations within a dynamic environment.
Essential Duties and Responsibilities
- Assist with the daily management of residential and commercial property operations.
- Support lease administration, renewals, move-ins, move-outs, and occupancy management.
- Serve as a primary point of contact for residents, tenants, vendors, and property owners.
- Coordinate maintenance requests and monitor service completion to ensure customer satisfaction.
- Assist with rent collection, accounts receivable, and delinquency follow-up activities.
- Prepare operational reports, occupancy metrics, financial summaries, and property performance dashboards.
- Support annual budgeting, expense tracking, and variance reporting.
- Coordinate vendor contracts, work orders, and service agreements.
- Conduct routine property inspections and ensure compliance with company standards.
- Maintain accurate tenant records, lease documentation, and regulatory files.
- Assist with marketing initiatives, resident engagement programs, and community events.
- Ensure compliance with Fair Housing regulations, company policies, and local property management requirements.
- Identify opportunities to improve operational efficiency and resident satisfaction.
- Support special projects and regional property management initiatives.
Job Qualifications and Requirements
- Bachelor’s degree in Business Administration, Real Estate, Property Management, Finance, or a related discipline preferred.
- Minimum of 3 years of experience in property management, leasing, real estate operations, or customer service.
- Experience with property management platforms such as Yardi, RealPage, MRI Software, Entrata, AppFolio, or similar systems.
- Strong knowledge of lease administration, budgeting, rent collection, and resident relations.
- Familiarity with Fair Housing regulations and property management best practices.
- Professional certifications such as Certified Apartment Manager (CAM), Certified Property Manager (CPM), or similar credentials are preferred.
- Proficiency in Microsoft Office Suite, particularly Excel and Word.
- Strong organizational, communication, and problem-solving skills.
Personal Capabilities and Qualifications
The successful Assistant Property Manager is customer-focused, organized, and proactive. They excel at managing multiple priorities while maintaining strong relationships with residents, vendors, and internal stakeholders.
Ideal candidates possess:
- Strong property management and leasing knowledge.
- Excellent customer service and communication skills.
- Financial and operational reporting capabilities.
- Strong organizational and time management skills.
- Attention to detail and administrative accuracy.
- Effective conflict resolution and relationship-building abilities.
- Professional integrity and accountability.
- Adaptability within fast-paced operational environments.
- Continuous improvement mindset.
- Commitment to delivering outstanding resident and tenant experiences.
Strategic Support
As a member of the Property Management team, the Assistant Property Manager provides strategic support by:
- Enhancing resident and tenant satisfaction.
- Supporting occupancy and lease retention initiatives.
- Improving operational efficiency across managed properties.
- Strengthening financial performance through accurate reporting and rent collection.
- Supporting regulatory compliance and risk management.
- Coordinating vendor relationships and maintenance operations.
- Contributing to long-term asset value and portfolio performance.
- Supporting regional growth and operational excellence.
Working Conditions
- Fully Remote position within the United States with periodic on-site property visits as required.
- Flexible work schedule supporting multiple regional property portfolios.
- Approximately 15–20% domestic travel for property inspections, resident meetings, training, and operational planning.
- Company-provided laptop, property management software, secure systems access, and home office technology support.
- Collaborative environment focused on service excellence, innovation, and professional development.
Job Function
The Assistant Property Manager supports daily property operations by assisting with leasing activities, financial administration, resident services, vendor management, maintenance coordination, and operational reporting. This role partners with property management leadership to improve occupancy, enhance customer satisfaction, maintain regulatory compliance, and maximize property performance. Success is measured through resident satisfaction, occupancy rates, operational efficiency, financial performance, compliance, and portfolio support.
Compensation & Benefits
Compensation Package
Base Salary: $232,000 – $294,000 USD annually
Compensation is determined based on property management experience, real estate expertise, portfolio complexity, geographic location, certifications, and overall qualifications.
Eligible employees may also receive:
- Annual Performance Bonus
- Property Operations Incentive Program
- Long-Term Equity Incentive Program (Role Eligible)
- 401(k) with Company Match
- Comprehensive Medical, Dental, and Vision Insurance
- Flexible Paid Time Off
- Paid Company Holidays
- Paid Parental and Family Leave
- Professional Certification and Continuing Education Reimbursement
- Home Office and Technology Stipend
- Employee Stock Purchase Program (where applicable)
- Wellness and Mental Health Benefits
- Life and Disability Insurance
- Career advancement opportunities into Property Manager, Senior Property Manager, Regional Property Manager, Director of Property Operations, or Asset Management leadership roles.
Why Join Us
Exceptional properties are built on exceptional service. As an Assistant Property Manager, you’ll play an important role in delivering outstanding experiences for residents and tenants while supporting the operational and financial success of a nationally recognized real estate portfolio.
You’ll collaborate with experienced property managers, leasing professionals, maintenance teams, and executive leadership while leveraging modern property management technology and data-driven operational strategies. We foster a culture of collaboration, innovation, and continuous growth where your contributions will directly influence resident satisfaction and long-term portfolio success.
