We are a large, enterprise-scale SaaS, AI-enabled technology, cloud platform, digital operations, corporate administration, business services, governance, and enterprise transformation organization supporting complex business functions, distributed teams, enterprise customers, executive operations, corporate services, vendor ecosystems, workforce programs, and strategic operating initiatives across the United States. The company operates in a fast-moving digital environment where administrative leadership directly influences organizational discipline, executive coordination, operating consistency, workplace systems, resource planning, vendor management, policy governance, business continuity, and long-term enterprise performance.
This is not a traditional administrative leadership role focused only on office management, executive support, or back-office coordination. The Chief Administrative Officer will serve as a senior enterprise executive responsible for building the administrative operating structure that allows a large remote-first organization to scale with clarity, consistency, accountability, and strong governance. This role will connect corporate administration, executive operations, business services, facilities strategy where applicable, vendor oversight, administrative policy, cross-functional coordination, workforce support, process governance, and operational infrastructure into one disciplined enterprise model.
The company is continuing to invest in AI-enabled administrative workflows, enterprise service delivery, policy modernization, vendor governance, executive operating rhythms, remote workforce support, business continuity planning, procurement coordination, internal communications support, workforce experience, corporate services, operational documentation, and scalable administrative systems. As the organization grows, leadership is seeking a Chief Administrative Officer who can bring executive presence, operational judgment, administrative discipline, business partnership, governance awareness, and strong cross-functional leadership to a highly visible role.
The Chief Administrative Officer will lead enterprise administrative strategy across corporate services, executive operations, administrative governance, workplace programs, vendor coordination, policy management, business support operations, internal service delivery, facilities planning where needed, process standardization, and cross-functional operating support. This executive will work closely with the CEO, Board, COO, CFO, CHRO, Legal, Finance, Procurement, IT, HR, Communications, Operations, Security, Customer Success, Data Analytics, and Executive Leadership to ensure administrative systems support company strategy and day-to-day execution.
This role requires a leader who understands how administrative infrastructure affects enterprise performance. The ideal candidate will know how to build reliable internal service models, improve executive coordination, manage corporate support functions, strengthen vendor accountability, support workforce experience, improve policy governance, reduce operational friction, and create practical systems that help leaders and employees work more effectively across a remote environment.
The selected candidate will help shape how the company organizes and manages essential business support services at scale. This includes improving administrative workflows, strengthening executive operating support, building better service standards, managing complex vendors, improving internal coordination, supporting governance routines, and ensuring administrative operations become a trusted foundation for enterprise growth.
This is a high-impact executive opportunity for an administrative and operations leader who wants to improve how a large technology-driven organization runs behind the scenes, support the CEO and executive leadership, strengthen enterprise services, and help the company scale with structure, professionalism, and measurable operational value.
• Lead enterprise administrative strategy across corporate services, executive operations, business support functions, policy governance, workplace programs, vendor coordination, and administrative service delivery.
• Build and execute an administrative operations roadmap that improves organizational consistency, internal service quality, executive coordination, process discipline, vendor accountability, and enterprise scalability.
• Partner with the CEO, COO, CFO, CHRO, Legal, and executive leadership team to align administrative priorities with business strategy, workforce needs, financial discipline, governance requirements, and operational execution.
• Oversee executive operations support, including leadership meeting rhythms, executive coordination, decision follow-up, administrative planning, board support coordination where appropriate, and cross-functional operating routines.
• Lead corporate services programs that may include workplace services, facilities coordination where applicable, administrative support teams, travel programs, document management, vendor support, employee services, and business continuity planning.
• Establish administrative governance standards, including approval workflows, policy ownership, service-level expectations, escalation paths, documentation routines, and operating procedures.
• Partner with Procurement and Finance to improve vendor oversight, contract coordination, renewal planning, invoice review, budget visibility, supplier performance, and administrative cost discipline.
• Partner with HR and Employee Experience teams to support remote workforce programs, onboarding support, employee services, internal communication routines, workplace coordination, and culture-building logistics.
• Partner with IT and Security to ensure administrative systems, collaboration tools, access workflows, document practices, and workforce support processes align with security and technology standards.
• Improve internal service delivery through standard operating procedures, service catalogs, case management processes, performance tracking, employee feedback loops, and administrative support metrics.
• Lead business continuity and operational readiness planning for administrative services, critical vendors, workforce support, executive operations, communication protocols, and continuity procedures.
• Develop dashboards and leadership reporting covering administrative service performance, vendor status, budget trends, policy updates, service requests, project progress, business continuity readiness, and workforce support activity.
• Identify operational friction, administrative gaps, process inconsistencies, vendor issues, policy confusion, communication breakdowns, and support bottlenecks, then implement practical solutions.
• Build, mentor, and lead administrative operations teams while creating a culture of professionalism, discretion, service quality, accountability, process discipline, and continuous improvement.
• Bachelor’s degree in Business Administration, Operations Management, Public Administration, Organizational Leadership, Finance, Human Resources, Information Systems, or a related field required.
• MBA, master’s degree, or advanced executive education in business administration, operations, governance, organizational leadership, or enterprise management strongly preferred.
• 15+ years of progressive experience in corporate administration, business operations, executive operations, corporate services, enterprise services, operational governance, facilities strategy, vendor management, or administrative leadership.
• 8+ years of senior leadership experience managing administrative teams, corporate services functions, business support operations, executive operations teams, vendor programs, or enterprise service delivery functions.
• Experience within enterprise SaaS, AI-enabled technology, cloud platforms, fintech, cybersecurity, healthcare technology, digital products, consulting, professional services, or large distributed enterprise environments strongly preferred.
• Proven success building administrative operating models, improving internal service delivery, managing enterprise vendors, supporting executive teams, strengthening policy governance, and scaling corporate support functions.
• Strong understanding of corporate administration, service delivery, executive operations, vendor governance, policy management, workplace programs, business continuity, financial controls, and cross-functional coordination.
• Experience managing budgets, vendor contracts, administrative spend, renewal cycles, workforce support programs, internal service metrics, and operational improvement initiatives.
• Familiarity with systems such as Workday, ServiceNow, Jira Service Management, Asana, Monday.com, Smartsheet, Confluence, Google Workspace, Microsoft 365, Slack, Zoom, NetSuite, Coupa, DocuSign, Tableau, Power BI, or similar tools preferred.
• Strong business and financial acumen with the ability to evaluate administrative investments, cost structure, vendor performance, service efficiency, workforce impact, and operational risk.
• Experience working directly with CEOs, Boards, COOs, CFOs, CHROs, Legal, Finance, HR, IT, Security, Procurement, Operations, Communications, external vendors, and executive stakeholders.
• Excellent executive communication, stakeholder management, service leadership, process design, change management, vendor negotiation, and team leadership skills.
• Strategic administrative executive with the ability to connect corporate services, executive operations, governance, internal service delivery, workforce experience, and enterprise performance.
• Strong executive presence with the confidence to advise senior leadership on administrative priorities, operating risks, service needs, vendor performance, policy gaps, and business support improvements.
• Highly organized and operationally disciplined, with the ability to manage complex workflows, clarify ownership, build repeatable processes, and maintain follow-through across functions.
• Service-oriented and employee-centered, with the ability to create administrative systems that make it easier for leaders and employees to work efficiently and confidently.
• Business-minded and financially aware, with the ability to manage administrative spend, evaluate vendors, support budget discipline, and align resources with company priorities.
• Collaborative and able to align Finance, Legal, HR, IT, Security, Procurement, Operations, Communications, Employee Experience, and Executive Leadership around shared administrative goals.
• Calm and decisive under pressure, especially during executive escalations, vendor issues, workforce disruptions, urgent policy questions, business continuity events, or sensitive administrative matters.
• Process-focused but practical, with the ability to improve governance and service standards without creating unnecessary bureaucracy.
• Strong people leader who can build administrative capability, improve professionalism, develop team members, and create a culture of ownership and discretion.
• High integrity and discretion when handling executive information, employee matters, vendor agreements, financial data, policy issues, board materials, and confidential company communications.
The Chief Administrative Officer will provide strategic leadership by ensuring the company’s administrative infrastructure supports executive effectiveness, employee productivity, governance discipline, vendor accountability, and scalable business operations.
This role will help leadership make better decisions about corporate services, administrative policies, executive operations, internal service delivery, vendor strategy, workforce support, business continuity, cost management, and cross-functional coordination. The CAO will ensure administration is not managed as a reactive support function, but as an enterprise capability that strengthens how the company operates at scale.
Key areas of strategic support may include:
• Enterprise administrative strategy and corporate services roadmap development.
• Executive operations and leadership coordination support.
• Administrative governance, policy ownership, and process standardization.
• Internal service delivery model and service-level improvement.
• Vendor management, renewal planning, and supplier performance oversight.
• Administrative budget visibility and cost discipline.
• Remote workforce support and employee service coordination.
• Workplace programs and facilities strategy where applicable.
• Business continuity planning and operational readiness.
• Document management, approval workflows, and administrative systems.
• Cross-functional coordination with Finance, Legal, HR, IT, Security, and Procurement.
• Service dashboards, reporting, and executive decision-support materials.
• Administrative team development and operating model maturity.
• Governance routines that improve accountability, consistency, and execution.
The Chief Administrative Officer will help ensure the organization has the administrative discipline, service quality, governance structure, and operating support needed to scale responsibly.
• Location: USA Remote.
• Primarily remote executive leadership environment with regular administrative operations reviews, executive coordination sessions, vendor meetings, policy discussions, service delivery updates, workforce support reviews, and cross-functional planning meetings.
• Flexibility required during executive meetings, vendor escalations, urgent administrative matters, business continuity events, policy changes, workforce support issues, leadership offsites, or board-related preparation.
• Occasional travel may be required for leadership offsites, board meetings, company gatherings, vendor reviews, workplace planning sessions, executive workshops, or strategic planning events.
• Regular collaboration with the CEO, Board, COO, CFO, CHRO, Legal, Finance, HR, IT, Security, Procurement, Operations, Communications, Employee Experience, vendors, and Executive Leadership.
• Fast-paced enterprise technology environment with high visibility around executive operations, corporate services, administrative governance, vendor performance, workforce support, and operating discipline.
• Role requires handling confidential executive materials, employee information, vendor contracts, financial data, administrative policies, governance documents, business continuity plans, and sensitive company communications with discretion.
• Executive Administrative Leadership
• Corporate Administration
• Executive Operations
• Corporate Services
• Business Support Operations
• Administrative Governance
• Vendor Management
• Internal Service Delivery
• Policy Management
• Business Continuity
• Remote Workforce Support
• Operating Cadence Support
• Process Standardization
• Enterprise Service Management
• Cross-Functional Executive Support
Compensation Package: $440K – $529K
The total compensation package may include base salary, executive performance bonus, administrative operations performance incentives, enterprise service delivery incentives, long-term incentives, equity participation where applicable, and additional executive-level benefits depending on experience, qualifications, and final role alignment.
Benefits may include:
• Comprehensive medical, dental, and vision coverage.
• Executive performance bonus eligibility.
• Administrative operations and enterprise service delivery incentive opportunities.
• Long-term incentive opportunities.
• Equity or ownership-aligned compensation where applicable.
• Retirement savings plan with company contribution.
• Paid time off and company holidays.
• USA remote work flexibility.
• CEO, Board, and executive leadership visibility.
• Executive coaching, administrative leadership development, and professional growth support.
• Support for operations leadership, governance, vendor management, business continuity, enterprise services, process improvement, and executive education programs.
• Wellness, employee assistance, and work-life support programs.
• Access to modern collaboration, service management, workflow, document management, procurement, analytics, HR, finance, and enterprise operations platforms.
This is an opportunity to join a large technology-driven organization where administrative leadership directly influences executive effectiveness, internal service quality, employee productivity, governance consistency, and enterprise scalability.
The Chief Administrative Officer will have the authority and visibility to strengthen corporate services, improve executive operations, modernize administrative workflows, support remote workforce needs, manage critical vendors, and build a scalable administrative operating model for a remote-first enterprise.
You will work in an environment that values professionalism, service quality, accountability, practical execution, data-driven decisions, and strong governance. The company is investing in AI-enabled administrative workflows, enterprise service delivery, remote workforce support, vendor management, business continuity, workflow automation, and scalable operating practices.
For a senior administrative and operations executive who enjoys building structure, supporting leadership, improving service systems, and turning administrative strategy into measurable enterprise value, this role offers the scope, influence, and leadership platform to make a major impact.
At Admiral Talent, our vision is to redefine staffing through genuine partnerships, innovation, and a people-first mindset. Guided by experienced leadership, we’re committed to driving growth, empowering talent, and delivering exceptional results for every client we serve.