We are a large, enterprise-scale SaaS, AI-enabled technology, cloud platform, digital transformation, product innovation, and intelligent automation organization serving enterprise customers across complex and fast-changing markets. The company develops and delivers technology solutions that help organizations modernize operations, improve decision-making, automate business processes, strengthen customer engagement, and create more scalable digital ecosystems.
This is an organization where innovation is not treated as a small research function or a side project. Innovation is viewed as a core enterprise capability that shapes product direction, customer value, operational efficiency, competitive positioning, and long-term growth. The company is focused on building practical innovation systems that move beyond ideas and create measurable business outcomes through new products, platform enhancements, AI-enabled capabilities, process improvements, ecosystem partnerships, and scalable transformation initiatives.
The company is continuing to invest in artificial intelligence, automation, cloud-native platforms, data intelligence, customer experience modernization, internal workflow improvement, emerging technologies, product experimentation, and enterprise transformation. As the business grows, leadership is seeking a Director of Innovation who can bring structure, creativity, strategic discipline, and execution leadership to a highly visible innovation function.
The Director of Innovation will lead the development and execution of innovation programs that identify new opportunities, evaluate emerging technologies, support product and business model experimentation, improve internal operations, and accelerate enterprise growth. This leader will partner closely with Product, Technology, Engineering, Data, Strategy, Operations, Marketing, Customer Success, Finance, Legal, Security, and Executive Leadership to ensure innovation efforts are aligned with business goals and customer needs.
This role requires a leader who can operate between vision and execution. The ideal candidate will understand how to evaluate market trends, customer pain points, emerging technologies, operational gaps, and competitive shifts, then convert those insights into practical initiatives that can be tested, scaled, and measured. This is not a role for someone who only creates ideas. It is a role for someone who can build innovation pipelines, run pilots, validate concepts, manage stakeholders, and help the company decide which opportunities deserve investment.
The selected candidate will help create a disciplined innovation model across the enterprise. This includes identifying high-value opportunities, building cross-functional innovation programs, supporting AI and automation adoption, improving experimentation routines, strengthening customer-centered design, measuring outcomes, and helping leaders make better decisions about future growth.
This is a high-impact opportunity for an innovation leader who wants to shape the future direction of a large technology-driven company, bring new ideas to market, improve internal ways of working, and help the organization stay ahead of market change with practical, measurable innovation.
• Lead the company’s innovation strategy across emerging technology, AI-enabled solutions, product experimentation, process improvement, customer experience, business model exploration, and enterprise transformation.
• Build and manage an innovation roadmap aligned with company priorities, customer needs, market trends, technology capabilities, and long-term growth opportunities.
• Identify high-potential innovation opportunities through market research, customer insight, competitive analysis, internal performance data, emerging technology trends, and stakeholder input.
• Partner with Product and Engineering teams to explore new product concepts, platform enhancements, AI capabilities, automation opportunities, integrations, and customer-facing innovation initiatives.
• Lead innovation discovery efforts, including problem framing, opportunity sizing, concept validation, prototype planning, pilot design, testing, and business case development.
• Build structured processes for capturing ideas, evaluating opportunities, prioritizing initiatives, managing pilots, measuring outcomes, and scaling successful concepts.
• Partner with Operations and business leaders to identify internal process improvements, automation opportunities, productivity enhancements, and digital transformation initiatives.
• Collaborate with Data and Analytics teams to use insights, customer behavior, market signals, and performance metrics to guide innovation priorities.
• Partner with Marketing and Customer Success to understand customer needs, adoption barriers, competitive positioning, buyer expectations, and market messaging opportunities.
• Evaluate emerging technologies including AI, machine learning, automation, workflow intelligence, data platforms, cloud tools, customer experience technology, and enterprise productivity solutions.
• Develop business cases for innovation investments, including expected value, cost, risk, technical feasibility, operational impact, customer benefit, and implementation requirements.
• Manage cross-functional innovation programs with clear timelines, owners, milestones, risks, dependencies, decision points, and success metrics.
• Prepare executive-level updates on innovation pipeline health, pilot results, strategic opportunities, investment recommendations, and business impact.
• Create a culture of practical innovation by helping teams test ideas responsibly, learn quickly, reduce unnecessary complexity, and focus on measurable value.
• Bachelor’s degree in Business Administration, Innovation Management, Product Management, Technology, Engineering, Data Analytics, Strategy, Design, or a related field required.
• MBA, master’s degree, or advanced innovation, technology, or strategy-related education preferred.
• 10+ years of progressive experience in innovation strategy, product innovation, digital transformation, emerging technology, strategy, product management, business transformation, technology consulting, or enterprise program leadership.
• 5+ years of leadership experience managing innovation programs, transformation initiatives, product experiments, business strategy projects, or cross-functional technology initiatives.
• Experience within enterprise SaaS, AI-enabled technology, cloud platforms, digital products, cybersecurity, fintech, healthcare technology, data intelligence, or large technology-driven environments strongly preferred.
• Proven success leading innovation initiatives from idea discovery through concept validation, pilot execution, business case development, and scalable implementation.
• Strong understanding of AI, automation, cloud platforms, digital transformation, product-led innovation, customer experience design, business model development, and enterprise technology trends.
• Experience working with Product, Engineering, Data, Strategy, Operations, Marketing, Finance, Legal, Security, Customer Success, and Executive Leadership.
• Ability to evaluate new technologies, assess market opportunities, build investment cases, define pilot success metrics, and translate innovation concepts into execution plans.
• Experience with design thinking, agile delivery, lean experimentation, customer discovery, journey mapping, prototyping, innovation portfolio management, or venture-style validation methods preferred.
• Strong analytical skills with the ability to interpret market data, customer feedback, adoption signals, operating metrics, and financial assumptions.
• Excellent communication and presentation skills with the ability to explain complex innovation opportunities clearly to senior leaders, technical teams, and business stakeholders.
• Strategic innovation leader with the ability to connect emerging ideas, customer needs, technology capabilities, and business priorities.
• Creative but practical, with the ability to move beyond brainstorming and turn strong ideas into structured pilots, clear business cases, and measurable outcomes.
• Strong business judgment with the ability to evaluate which opportunities deserve investment, which ideas should be refined, and which initiatives should not move forward.
• Technically curious and comfortable working with AI, automation, data platforms, cloud systems, digital workflows, product technologies, and enterprise tools.
• Strong executive presence with the ability to influence senior leaders, guide cross-functional decisions, and communicate innovation value with confidence.
• Highly collaborative with the ability to bring Product, Technology, Operations, Strategy, Marketing, Customer Success, Finance, Legal, and Security together around shared goals.
• Data-informed and outcome-focused, with the ability to measure innovation success through customer impact, revenue potential, adoption, efficiency gains, cost savings, or strategic value.
• Comfortable operating in ambiguity, shaping early ideas into actionable direction, and helping teams make progress without perfect information.
• Strong program leadership skills with the ability to manage multiple innovation initiatives, competing priorities, stakeholders, timelines, and decision points.
• High integrity and discretion when handling confidential product concepts, market strategies, customer insights, technology roadmaps, vendor discussions, and executive materials.
The Director of Innovation will provide strategic support by helping the organization identify, test, and scale new opportunities that improve customer value, strengthen competitive position, increase operational efficiency, and support long-term growth.
This role will serve as a bridge between vision and execution. The Director will help leadership evaluate emerging opportunities with discipline, reduce uncertainty through structured experimentation, and ensure innovation investments are connected to meaningful business outcomes.
Key areas of strategic support may include:
• Enterprise innovation strategy and roadmap development.
• AI-enabled product and business opportunity exploration.
• Emerging technology evaluation and pilot planning.
• Product innovation and platform enhancement support.
• Customer discovery and market opportunity analysis.
• Business case development and investment prioritization.
• Innovation portfolio management and executive reporting.
• Operational automation and productivity improvement.
• Cross-functional experimentation and concept validation.
• Digital transformation and workflow modernization support.
• Strategic partnership and ecosystem innovation assessment.
• Competitive intelligence and market trend analysis.
• Adoption measurement and pilot success tracking.
• Innovation culture, process, and governance development.
The Director of Innovation will help ensure innovation is not managed as scattered ideas or isolated experiments, but as a disciplined enterprise capability that supports strategy, execution, customer value, and measurable growth.
• Location: USA Remote.
• Primarily remote work environment with regular innovation planning sessions, executive updates, product discussions, technology reviews, pilot meetings, market analysis sessions, and cross-functional collaboration.
• Standard business hours with flexibility required during pilot launches, executive reviews, product planning cycles, strategic workshops, technology evaluations, customer discovery sessions, or urgent transformation initiatives.
• Occasional travel may be required for leadership off-sites, customer innovation workshops, industry conferences, product strategy sessions, partner meetings, company events, or executive planning meetings.
• Regular collaboration with Product, Technology, Engineering, Data, Strategy, Operations, Marketing, Customer Success, Finance, Legal, Security, vendors, partners, and Executive Leadership.
• Fast-paced enterprise technology environment with high visibility around innovation value, product direction, customer impact, transformation priorities, and long-term growth opportunities.
• Role requires handling confidential innovation concepts, product roadmaps, customer insights, market research, technology evaluations, strategic plans, vendor information, and executive-level materials with discretion.
• Innovation Strategy
• Product Innovation
• Emerging Technology Evaluation
• AI and Automation Initiatives
• Digital Transformation
• Enterprise Strategy Support
• Customer Experience Innovation
• Business Model Exploration
• Innovation Portfolio Management
• Concept Validation and Pilot Programs
• Market Opportunity Analysis
• Cross-Functional Program Leadership
• Product and Technology Strategy Support
• Operational Innovation
• Executive Innovation Reporting
Compensation Package: $330K – $410K
The total compensation package may include base salary, performance-based bonus, long-term incentives, innovation performance incentives, and additional leadership-level benefits depending on experience, qualifications, and final role alignment.
Benefits may include:
• Comprehensive medical, dental, and vision coverage.
• Performance-based bonus eligibility.
• Innovation and business impact incentive opportunities.
• Long-term incentive opportunities.
• Retirement savings plan with company contribution.
• Paid time off and company holidays.
• USA remote work flexibility.
• High visibility across product, technology, strategy, and executive leadership.
• Professional development and leadership growth support.
• Support for AI, innovation strategy, product leadership, digital transformation, and executive education programs.
• Wellness, employee assistance, and work-life support programs.
• Access to modern collaboration, analytics, product, innovation management, AI, automation, and enterprise technology platforms.
This is an opportunity to join a large technology-driven organization where innovation directly influences product direction, customer value, operational efficiency, competitive advantage, and future growth.
The Director of Innovation will have the opportunity to shape how the company identifies new opportunities, evaluates emerging technologies, tests new concepts, and turns promising ideas into measurable business impact. This role offers visibility across product, technology, operations, strategy, customer success, and executive leadership.
You will work in an environment that values practical creativity, disciplined experimentation, customer insight, data-driven decisions, and responsible technology adoption. The company is investing in AI-enabled solutions, automation, digital transformation, cloud platforms, customer experience improvement, and stronger innovation governance.
For an innovation leader who enjoys building future-focused programs, testing new ideas, influencing enterprise strategy, and helping a large organization stay ahead of change, this role offers the scope, platform, and leadership visibility to make a meaningful impact.
