About the Opportunity

We are seeking a highly analytical and detail-oriented Fraud Analyst to identify, investigate, and prevent fraudulent activity across customer accounts, transactions, payment channels, and business operations. This role is responsible for analyzing transaction patterns, investigating suspicious activity, assessing fraud risks, and supporting strategies that protect customers and the organization from financial losses.

The Fraud Analyst will collaborate closely with Fraud Operations, Risk Management, Compliance, Cybersecurity, Customer Support, Finance, and Legal teams to investigate complex cases, identify emerging fraud patterns, and strengthen fraud detection controls. The successful candidate will use data-driven analysis and investigative techniques to distinguish legitimate activity from potential fraud while maintaining a strong focus on customer protection and regulatory compliance.

The ideal candidate brings strong analytical and investigative skills, excellent attention to detail, sound judgment, and the ability to work effectively in a fast-paced remote environment.

Essential Duties and Responsibilities

• Analyze transactions, account activity, payment behavior, and customer information to identify potential fraudulent activity.
• Investigate fraud alerts, suspicious transactions, account takeovers, payment fraud, identity theft, and other fraud typologies.
• Review historical activity and behavioral patterns to determine potential fraud indicators.
• Conduct detailed investigations and document findings, evidence, and recommendations.
• Assess fraud risk and determine appropriate actions in accordance with established policies.
• Escalate complex or high-risk cases to senior investigators, Compliance, or appropriate internal teams.
• Identify emerging fraud trends and develop recommendations to address new threats.
• Monitor fraud detection systems, rules, alerts, and investigative queues.
• Analyze fraud metrics and prepare reports regarding losses, trends, detection rates, and investigation outcomes.
• Collaborate with Risk and Compliance teams on fraud prevention and financial crime initiatives.
• Assist in developing and improving fraud detection rules, models, procedures, and controls.
• Support investigations involving suspicious customer behavior, payment activity, or account activity.
• Maintain accurate case documentation while protecting confidential customer and company information.
• Participate in quality assurance reviews and continuous improvement initiatives.
• Stay informed about emerging fraud techniques, industry trends, and regulatory developments.

Job Qualifications and Requirements

• Bachelor’s degree in Finance, Accounting, Economics, Criminal Justice, Business Administration, Data Analytics, Cybersecurity, or a related field preferred.
• Minimum 2–5 years of experience in fraud analysis, risk management, financial crime, banking operations, compliance, or transaction monitoring.
• Experience analyzing financial transactions, payment activity, customer behavior, or account activity.
• Strong knowledge of fraud prevention concepts, investigation methodologies, and risk assessment.
• Familiarity with AML, KYC, transaction monitoring, and financial crime compliance principles.
• Strong proficiency with Microsoft Excel and data analysis tools.
• Experience with SQL, Python, Tableau, Power BI, or similar analytical tools is preferred.
• Familiarity with fraud detection, case management, CRM, or transaction monitoring platforms.
• Strong analytical, investigative, communication, and problem-solving abilities.
• Ability to manage multiple investigations while meeting deadlines and service-level requirements.

Personal Capabilities and Qualifications

• Exceptional attention to detail.
• Strong investigative and analytical mindset.
• Excellent critical-thinking and decision-making skills.
• High level of integrity and professional judgment.
• Ability to identify patterns and anomalies within complex datasets.
• Strong written and verbal communication skills.
• Excellent organizational and time-management capabilities.
• Ability to work independently while collaborating effectively with remote teams.
• Adaptability within rapidly changing fraud and risk environments.
• Strong commitment to customer protection and operational integrity.

Strategic Support

The Fraud Analyst plays an important role in protecting the organization’s customers, financial assets, and reputation. By analyzing transaction data, investigating suspicious activity, identifying emerging threats, and strengthening fraud controls, this position supports the organization’s broader risk management and compliance strategy.

The role works closely with Fraud Operations, Risk, Compliance, Cybersecurity, Finance, and Customer Support to improve detection capabilities, reduce fraud losses, and maintain a secure and trusted customer experience.

Working Conditions

• Fully Remote position within the United States.
• Standard Monday through Friday business schedule, with potential flexibility for fraud operations requiring extended coverage.
• Frequent collaboration with distributed Fraud, Risk, Compliance, and Customer Support teams.
• High-volume analytical environment requiring accuracy and timely decision-making.
• Company-provided technology, analytical tools, fraud monitoring systems, and secure collaboration platforms.

Job Function

The Fraud Analyst is responsible for detecting and investigating fraudulent activity, analyzing transaction and behavioral patterns, assessing risk, documenting investigations, monitoring fraud trends, and supporting fraud prevention strategies. This role helps minimize financial losses while protecting customers and maintaining regulatory and operational standards.

Compensation & Benefits

Compensation Package: $115,000 – $175,000 annually, based on fraud analysis experience, financial crime expertise, analytical capabilities, industry background, and overall qualifications.

Our comprehensive benefits package includes:

• Annual performance bonus
• Comprehensive medical, dental, and vision insurance
• 401(k) retirement savings plan with company matching
• Flexible paid time off and company holidays
• Paid parental and family leave
• Remote work and home office reimbursement
• Professional development and fraud prevention certification support
• AML, KYC, and financial crime training
• Continuing education and industry conference opportunities
• Employee wellness and mental health resources
• Life, AD&D, and disability insurance
• Employee Assistance Program (EAP)
• Flexible remote work environment
• Career advancement opportunities within Fraud, Risk, Compliance, and Financial Crime

Why Join Us

Join an organization committed to protecting customers, strengthening financial security, and staying ahead of evolving fraud threats. As a Fraud Analyst, you will use investigative thinking, data analysis, and risk expertise to identify fraudulent activity and help build stronger fraud prevention capabilities.

This is an opportunity to develop specialized expertise in fraud analytics, financial crime prevention, and risk management while working within a collaborative, remote-first organization focused on security, innovation, and continuous improvement.