About the Opportunity

We are seeking a highly motivated GEPC Senior Associate to join our Global Enterprise Process Center (GEPC), supporting critical business operations across finance, procurement, compliance, reporting, and operational excellence initiatives. This role is designed for a skilled professional who thrives in a fast-paced, process-driven environment and is passionate about delivering high-quality services while driving continuous improvement across global business operations.

As a GEPC Senior Associate, you will collaborate with cross-functional teams including Finance, Procurement, Human Resources, Information Technology, Compliance, Risk Management, and Business Operations to ensure operational accuracy, process efficiency, and service excellence. You will play a key role in analyzing business processes, supporting enterprise initiatives, resolving operational challenges, and identifying opportunities for automation and optimization.

The ideal candidate possesses strong analytical skills, exceptional attention to detail, and the ability to manage multiple priorities while maintaining accuracy and compliance. Success in this role requires excellent communication skills, process improvement expertise, stakeholder management capabilities, and a commitment to delivering outstanding service across a global organization.

This is an excellent opportunity to build a rewarding career within a world-class professional services environment where innovation, collaboration, and operational excellence drive long-term business success.

Essential Duties and Responsibilities

• Execute complex operational processes while ensuring accuracy, compliance, and adherence to organizational policies.
• Support finance, procurement, compliance, reporting, and shared services operations across multiple business functions.
• Analyze operational workflows and recommend process improvements that enhance productivity and service quality.
• Monitor key performance indicators (KPIs), service-level agreements (SLAs), and operational metrics.
• Perform data validation, reconciliations, reporting, and documentation activities.
• Collaborate with global stakeholders to resolve operational issues and improve service delivery.
• Support enterprise system implementations, process standardization, and business transformation initiatives.
• Identify automation opportunities and contribute to continuous improvement projects.
• Ensure compliance with internal controls, audit requirements, regulatory standards, and corporate governance policies.
• Prepare business reports, operational dashboards, and executive summaries.
• Participate in cross-functional projects involving Finance, Operations, Human Resources, Information Technology, and Risk teams.
• Assist with knowledge management, process documentation, and standard operating procedure development.
• Support training initiatives and provide guidance to junior associates when required.
• Maintain accurate records and ensure timely completion of assigned operational activities.
• Contribute to organizational goals through collaboration, innovation, and operational excellence.

Job Qualifications and Requirements

• Bachelor’s degree in Business Administration, Finance, Accounting, Economics, Management, or a related discipline.
• 3+ years of experience in shared services, business operations, finance operations, consulting, or global business services.
• Experience working within enterprise process management or global delivery environments is preferred.
• Strong knowledge of business operations, process improvement, reporting, and operational controls.
• Experience with ERP platforms such as SAP, Oracle, Workday, or Microsoft Dynamics is preferred.
• Advanced proficiency in Microsoft Excel, PowerPoint, and enterprise reporting tools.
• Strong analytical, problem-solving, and organizational capabilities.
• Experience supporting cross-functional teams within a global organization.
• Excellent written, verbal, and stakeholder communication skills.
• Ability to manage multiple priorities while maintaining exceptional quality standards.

Personal Capabilities and Qualifications

• Strong analytical and critical-thinking abilities.
• Exceptional attention to detail and accuracy.
• Excellent communication and interpersonal skills.
• Strong organizational and time management capabilities.
• Customer-focused mindset with a commitment to service excellence.
• Ability to collaborate effectively across global teams.
• Adaptability within dynamic business environments.
• Professional integrity, accountability, and sound judgment.
• Continuous improvement mindset with a passion for operational excellence.
• Ability to work independently while contributing to team success.

Strategic Support

The GEPC Senior Associate serves as a strategic contributor responsible for strengthening operational efficiency, supporting enterprise business processes, and delivering high-quality shared services across the organization. This role partners with Finance, Procurement, Human Resources, Information Technology, Compliance, and Operations teams to improve business processes, support digital transformation initiatives, and ensure operational consistency across global functions.

Through process optimization, data analysis, operational support, and cross-functional collaboration, this position contributes directly to organizational productivity, regulatory compliance, and long-term business performance.

Working Conditions

• Hybrid work environment based in Atlanta, Georgia.
• Standard Monday through Friday business schedule.
• Collaborative corporate environment supporting global business operations.
• Regular interaction with cross-functional teams across multiple regions.
• Company-provided technology and productivity tools.
• Fast-paced environment requiring strong organizational and multitasking skills.

Job Function

The GEPC Senior Associate is responsible for supporting enterprise business operations through process execution, operational analysis, reporting, compliance, and continuous improvement initiatives. This role ensures business processes are performed efficiently, accurately, and in accordance with organizational standards while contributing to enterprise-wide operational excellence and strategic business objectives.

Compensation & Benefits

Compensation Package: $95,000 – $135,000 annually, based on experience, operational expertise, technical skills, and overall qualifications.

Our comprehensive benefits package includes:

• Annual performance bonus
• Comprehensive medical, dental, and vision insurance
• 401(k) retirement savings plan with company matching
• Health Savings Account (HSA) and Flexible Spending Account (FSA)
• Generous paid time off and company holidays
• Paid parental and family leave
• Tuition reimbursement and continuing education assistance
• Professional certification and skills development programs
• Employee wellness and mental health resources
• Life, AD&D, and long-term disability insurance
• Employee Assistance Program (EAP)
• Hybrid work flexibility
• Employee recognition and performance awards
• Career advancement opportunities within a global professional services organization

Why Join Us

Joining our organization means becoming part of a collaborative and innovative global business services team committed to operational excellence, continuous improvement, and professional development. We empower our employees with the tools, technology, and leadership support needed to build rewarding careers while contributing to meaningful business outcomes.

As a GEPC Senior Associate, you will work on enterprise-wide initiatives, collaborate with talented professionals across multiple business functions, and help shape operational strategies that support organizational growth and long-term success. If you are passionate about business operations, process optimization, and delivering exceptional service, we encourage you to join our team.