About the Opportunity

We are seeking an innovative, strategic, and customer-focused Product Manager to lead the development, execution, and lifecycle management of digital products that deliver exceptional customer experiences and measurable business value. This role will be responsible for defining product vision, prioritizing initiatives, gathering customer insights, and collaborating with cross-functional teams to bring high-impact products to market.

The Product Manager will partner closely with Engineering, Design, Marketing, Sales, Customer Success, Data Analytics, and Executive Leadership to ensure product strategies align with organizational objectives and evolving customer needs. This position will drive product planning, roadmap development, feature prioritization, market analysis, and product performance optimization.

The ideal candidate combines strong business acumen with technical understanding, analytical thinking, and exceptional communication skills. Success in this role requires the ability to balance customer needs, business priorities, and technical feasibility while delivering innovative solutions in a fast-paced environment.

Essential Duties and Responsibilities

• Develop and execute product strategies aligned with business objectives and market opportunities.
• Define and maintain the product vision, roadmap, and feature priorities.
• Conduct market research, customer interviews, and competitive analysis to identify product opportunities.
• Gather and prioritize customer requirements, business needs, and technical considerations.
• Collaborate with Engineering, UX/UI Design, and Quality Assurance teams throughout the product development lifecycle.
• Create detailed product requirements, user stories, acceptance criteria, and functional specifications.
• Lead Agile product planning, sprint prioritization, backlog management, and release planning.
• Monitor product performance using customer feedback, usage metrics, and business KPIs.
• Analyze customer behavior and market trends to drive continuous product improvements.
• Partner with Marketing and Sales teams to develop go-to-market strategies and product launch plans.
• Collaborate with Customer Success and Support teams to improve adoption, retention, and customer satisfaction.
• Develop executive reports, business cases, product presentations, and roadmap updates.
• Identify opportunities for innovation, automation, and operational improvements.
• Manage stakeholder expectations while balancing competing priorities.
• Ensure products comply with security, privacy, accessibility, and regulatory standards where applicable.

Job Qualifications and Requirements

• Bachelor’s degree in Business Administration, Computer Science, Engineering, Information Technology, or a related discipline.
• MBA or advanced degree preferred.
• Minimum 5 years of experience in Product Management, Product Strategy, or Product Development.
• Experience managing SaaS, software, digital, or technology products preferred.
• Strong understanding of Agile, Scrum, Lean Product Development, and product lifecycle management.
• Experience working closely with engineering and cross-functional product teams.
• Strong analytical skills with experience using product metrics and data-driven decision-making.
• Familiarity with product management platforms such as Jira, Confluence, Aha!, Productboard, or similar tools.
• Excellent communication, presentation, and stakeholder management skills.
• Proven ability to prioritize competing initiatives and deliver customer-focused solutions.

Personal Capabilities and Qualifications

• Strategic thinker with strong business and customer focus.
• Exceptional analytical and problem-solving skills.
• Excellent communication and storytelling abilities.
• Strong leadership without direct authority.
• Customer-centric mindset with a passion for innovation.
• Strong organizational and project management skills.
• Ability to make informed decisions using data and market insights.
• Collaborative approach to working with cross-functional teams.
• Adaptability in dynamic and rapidly evolving environments.
• High level of accountability, integrity, and attention to detail.

Strategic Support

The Product Manager serves as a strategic partner responsible for connecting customer needs with business objectives through innovative product solutions. This role works closely with Engineering, Design, Marketing, Sales, Customer Success, and Executive Leadership to deliver products that enhance customer value and strengthen the organization’s competitive position.

Through product strategy, roadmap execution, customer research, market analysis, and continuous product optimization, this position directly contributes to customer satisfaction, revenue growth, product adoption, and long-term business success.

Working Conditions

• Fully Remote position within the United States.
• Standard Monday through Friday business schedule with flexibility for product launches and release cycles.
• Frequent virtual collaboration with cross-functional teams across multiple time zones.
• Occasional domestic travel for strategic planning, customer meetings, conferences, and company events.
• Company-provided technology, collaboration platforms, and professional development resources.

Job Function

The Product Manager is responsible for defining product strategy, managing the product roadmap, gathering customer requirements, collaborating with development teams, launching new features, analyzing product performance, and ensuring products deliver measurable value to customers and the business.

Compensation & Benefits

Compensation Package: $210,000 – $320,000 annually, based on product management experience, industry expertise, technical knowledge, product portfolio complexity, and overall qualifications.

Our comprehensive benefits package includes:

• Annual performance bonus
• Long-term incentive opportunities, including equity eligibility where applicable
• Comprehensive medical, dental, and vision insurance
• 401(k) retirement savings plan with company matching
• Flexible paid time off and company holidays
• Paid parental and family leave
• Home office and remote work reimbursement
• Professional development and product management certification support
• Leadership development and executive coaching
• Employee wellness and mental health resources
• Life, AD&D, and disability insurance
• Employee Assistance Program (EAP)
• Flexible remote work environment
• Career advancement opportunities within a high-growth organization

Why Join Us

Join an organization where innovation, customer experience, and product excellence are at the center of everything we do. You’ll have the opportunity to shape product strategy, influence key business decisions, and collaborate with talented professionals to build solutions that solve meaningful customer challenges.

As a Product Manager, you will play a critical role in driving product innovation, delivering exceptional customer experiences, and creating measurable business impact while helping define the future direction of our product portfolio.