About the Opportunity

We are seeking a strategic and accomplished Senior Human Resources Manager to join a leading financial services organization dedicated to operational excellence, employee development, and organizational growth. This leadership role is responsible for overseeing key Human Resources functions while partnering with executive leadership to develop workforce strategies that strengthen organizational performance, enhance employee engagement, and support long-term business objectives.

As the Senior Human Resources Manager, you will provide leadership across Talent Acquisition, Employee Relations, Performance Management, Organizational Development, Compensation & Benefits, HR Operations, Workforce Planning, Learning & Development, and Compliance. Working closely with Executive Leadership, Finance, Legal, Risk Management, Operations, and Business Unit Leaders, you will implement scalable HR initiatives that foster a high-performance culture while ensuring compliance with employment regulations and industry standards.

The ideal candidate is an experienced HR leader with a strong background in strategic workforce planning, leadership coaching, organizational development, and employee relations. Success in this role requires exceptional communication skills, business acumen, analytical thinking, and the ability to influence organizational change while building trusted relationships across all levels of the business.

This is an excellent opportunity to join a respected financial services organization where innovation, collaboration, and people-first leadership are central to long-term success.

Essential Duties and Responsibilities

• Partner with executive leadership to develop and implement Human Resources strategies aligned with organizational goals and business priorities.
• Lead Talent Acquisition, Employee Relations, Performance Management, Organizational Development, Compensation & Benefits, and HR Operations initiatives.
• Develop workforce planning strategies that support business growth, succession planning, and leadership development.
• Provide coaching and strategic guidance to senior leaders on employee performance, organizational effectiveness, and leadership capability.
• Oversee employee relations matters, workplace investigations, conflict resolution, and policy interpretation while ensuring compliance with employment laws.
• Lead annual performance review cycles, talent assessments, succession planning, and career development programs.
• Collaborate with Compensation & Benefits teams to support salary planning, incentive programs, and competitive total rewards strategies.
• Analyze workforce metrics, turnover trends, employee engagement data, and HR analytics to support executive decision-making.
• Drive organizational change initiatives supporting business transformation, restructuring, and operational improvement.
• Ensure compliance with federal, state, and local employment regulations, corporate policies, and industry standards.
• Partner with Learning & Development teams to implement leadership training and employee development initiatives.
• Oversee HRIS optimization, process improvements, and Human Resources operational efficiency projects.
• Develop departmental budgets and manage Human Resources operational expenditures.
• Foster an inclusive, collaborative, and high-performing workplace culture.
• Prepare executive reports and strategic recommendations related to workforce performance and organizational effectiveness.

Job Qualifications and Requirements

• Bachelor’s degree in Human Resources, Business Administration, Organizational Development, Psychology, or a related discipline.
• Master’s degree or MBA preferred.
• Minimum 8 years of progressive Human Resources experience with at least 4 years in a management role.
• Strong expertise in employee relations, workforce planning, organizational development, talent management, and HR compliance.
• Experience supporting financial services, banking, insurance, or other highly regulated industries is preferred.
• Comprehensive knowledge of employment laws, compensation strategy, performance management, and HR best practices.
• Experience utilizing HRIS platforms such as Workday, SAP SuccessFactors, Oracle HCM, ADP Workforce Now, or UKG.
• Professional certifications such as SHRM-SCP, SHRM-CP, SPHR, or PHR are highly preferred.
• Strong analytical skills with experience interpreting HR metrics and workforce analytics.
• Excellent communication, executive presentation, negotiation, and leadership abilities.
• Demonstrated success managing organizational change and enterprise HR initiatives.

Personal Capabilities and Qualifications

• Strategic leadership with strong business acumen.
• Exceptional communication and relationship-building skills.
• High emotional intelligence and leadership coaching abilities.
• Strong analytical and critical-thinking capabilities.
• Outstanding organizational and project management skills.
• Excellent conflict resolution and decision-making abilities.
• Professional integrity, confidentiality, and ethical judgment.
• Ability to influence leaders across multiple business functions.
• Adaptability within evolving organizational environments.
• Passion for employee development, engagement, and organizational excellence.

Strategic Support

The Senior Human Resources Manager serves as a strategic business partner responsible for aligning workforce strategy with organizational objectives while strengthening leadership capability, employee engagement, talent development, and operational effectiveness. This role collaborates closely with Executive Leadership, Finance, Legal, Risk Management, Operations, and Business Unit Leaders to develop scalable people strategies that support sustainable business growth.

Through workforce planning, organizational development, leadership coaching, employee engagement, and data-driven HR decision-making, this position directly contributes to organizational performance, employee retention, regulatory compliance, and long-term business success.

Working Conditions

• Hybrid work environment based in Charlotte, North Carolina.
• Standard Monday through Friday executive business schedule.
• Frequent collaboration with executive leadership, department managers, and cross-functional teams.
• Occasional travel to regional offices, leadership meetings, and professional conferences.
• Professional corporate environment supporting enterprise-wide Human Resources initiatives.
• Company-provided technology, collaboration platforms, and leadership development resources.

Job Function

The Senior Human Resources Manager is responsible for leading strategic Human Resources initiatives that support workforce planning, talent management, employee relations, leadership development, compensation strategy, organizational effectiveness, and HR compliance. This role partners with business leaders to implement people-focused strategies that strengthen organizational performance, improve employee experience, and support long-term business growth.

Compensation & Benefits

Compensation Package: $210,000 – $295,000 annually, based on leadership experience, strategic HR expertise, industry knowledge, and overall qualifications.

Our comprehensive benefits package includes:

• Annual leadership performance bonus
• Long-term incentive opportunities
• Comprehensive medical, dental, and vision insurance
• 401(k) retirement plan with generous company matching
• Health Savings Account (HSA) and Flexible Spending Account (FSA)
• Flexible paid time off and company holidays
• Paid parental and family leave
• Tuition reimbursement and executive education programs
• SHRM and HRCI certification reimbursement
• Leadership development and executive coaching opportunities
• Employee wellness and mental health resources
• Life, AD&D, and long-term disability insurance
• Employee Assistance Program (EAP)
• Hybrid work flexibility
• Employee recognition and leadership awards
• Career advancement opportunities within a leading financial services organization

Why Join Us

Join an organization where exceptional people and visionary leadership drive lasting success. We are committed to creating an environment that values collaboration, continuous learning, inclusion, and professional growth while empowering our leaders to make a meaningful impact across the business.

As a Senior Human Resources Manager, you will play a pivotal role in shaping workforce strategy, developing future leaders, and driving enterprise-wide Human Resources initiatives that strengthen organizational performance and employee engagement. If you are passionate about strategic HR leadership and helping organizations thrive through their people, we encourage you to become part of our leadership team.