We are a large, enterprise-scale SaaS, AI-enabled software, cloud platform, cybersecurity, digital infrastructure, and quality engineering organization serving enterprise customers across complex and highly regulated business environments. The company delivers mission-critical digital products that support workflow automation, data intelligence, customer engagement, operational modernization, secure cloud services, and large-scale technology transformation.
This is an organization where quality assurance is not treated as a final checkpoint before release. Quality is viewed as a strategic enterprise capability that protects customer trust, product reliability, platform performance, security readiness, brand reputation, and long-term revenue growth. The company expects quality leadership to influence how products are designed, how engineering teams build, how releases are validated, how risks are identified, and how customer-impacting issues are prevented before they reach production.
The company is continuing to invest in quality engineering modernization, automated testing, AI-assisted testing, cloud platform reliability, release governance, performance testing, security validation, test data management, observability, defect prevention, scalable QA frameworks, and a stronger engineering partnership. As the organization grows, leadership is seeking a Vice President of Quality Assurance who can lead quality strategy at enterprise scale and build a modern quality operating model across products, platforms, systems, and engineering teams.
The Vice President of Quality Assurance will lead the company’s quality assurance and quality engineering strategy across software products, cloud platforms, enterprise applications, customer-facing systems, integrations, data products, AI-enabled features, and release programs. This executive will work closely with Product, Engineering, Technology, Security, DevOps, Architecture, Data, Customer Success, Support, Compliance, Operations, Finance, and Executive Leadership to ensure quality standards are embedded throughout the product development lifecycle.
This role requires a leader who understands both technical delivery and enterprise risk. The ideal candidate will know how to scale QA teams, mature automation, improve release confidence, reduce escaped defects, strengthen testing discipline, build measurable quality metrics, improve engineering collaboration, and guide large teams through complex product delivery environments.
The selected candidate will help shape how the company defines, measures, and improves quality across the enterprise. This includes building strong quality governance, improving test strategy, modernizing tooling, strengthening production readiness, supporting secure development, improving performance validation, and creating a quality culture where teams take ownership before issues become customer problems.
This is a high-impact executive opportunity for a quality leader who wants to improve product excellence, strengthen customer confidence, modernize testing practices, and help a large technology organization deliver secure, reliable, and scalable digital products.
• Lead enterprise quality assurance and quality engineering strategy across software products, cloud platforms, enterprise systems, AI-enabled features, data products, integrations, and customer-facing applications.
• Build and execute a quality roadmap that improves release confidence, automation maturity, defect prevention, test coverage, platform reliability, customer experience, and engineering accountability.
• Establish enterprise QA standards, testing frameworks, quality gates, release readiness criteria, defect management practices, test documentation standards, and performance reporting routines.
• Lead QA, automation, test engineering, performance testing, release validation, and quality operations teams across multiple products and technology environments.
• Partner with Engineering, Product, Architecture, DevOps, Security, and Data teams to embed quality practices earlier in the development lifecycle.
• Drive test automation strategy across unit testing, integration testing, regression testing, API testing, UI testing, end-to-end testing, performance testing, and continuous testing pipelines.
• Improve quality metrics, including escaped defects, defect leakage, test coverage, automation coverage, release stability, incident trends, customer-impacting issues, cycle time, and remediation quality.
• Partner with Security and Compliance teams to ensure testing strategies support secure development, vulnerability remediation, audit expectations, data protection, and regulatory readiness.
• Lead release readiness and production validation processes for major launches, platform migrations, customer-impacting changes, product releases, and enterprise technology programs.
• Evaluate and implement modern quality tools, automation platforms, AI-assisted testing capabilities, test management systems, observability tools, and quality analytics solutions.
• Strengthen defect management processes, including triage, prioritization, root-cause analysis, ownership, remediation tracking, executive visibility, and post-release learning.
• Partner with Customer Success and Support to analyze customer-reported issues, recurring product defects, support trends, reliability concerns, and quality improvement opportunities.
• Build executive reporting on quality performance, release readiness, defect trends, automation maturity, customer impact, testing risk, and improvement priorities.
• Develop QA leaders and quality teams while building a culture of technical excellence, accountability, prevention, collaboration, and continuous improvement.
• Bachelor’s degree in Computer Science, Engineering, Information Systems, Software Quality, Technology Management, or a related field required.
• Master’s degree, MBA, or advanced technology leadership education preferred.
• Professional certifications such as ISTQB, CSQE, CSTE, PMP, Agile, SAFe, Six Sigma, AWS, Azure, Google Cloud, or similar credentials preferred.
• 15+ years of progressive experience in quality assurance, quality engineering, software testing, test automation, engineering operations, release governance, or technology delivery leadership.
• 8+ years of senior leadership experience managing QA organizations, quality engineering teams, automation functions, software testing programs, or enterprise quality operations.
• Experience within enterprise SaaS, cloud technology, AI-enabled platforms, cybersecurity, fintech, healthcare technology, data platforms, digital infrastructure, or large software engineering environments strongly preferred.
• Proven success in building quality strategies, scaling QA teams, improving test automation, reducing defect leakage, strengthening release governance, and improving product reliability.
• Strong understanding of software development lifecycles, Agile delivery, DevOps practices, CI/CD pipelines, cloud environments, APIs, microservices, data platforms, mobile or web applications, and enterprise integrations.
• Experience with testing and quality tools such as Selenium, Cypress, Playwright, Appium, Postman, JMeter, LoadRunner, Gatling, TestRail, Zephyr, Jira, Azure DevOps, GitHub Actions, Jenkins, CircleCI, Datadog, New Relic, Splunk, or similar platforms preferred.
• Strong knowledge of automated testing, manual testing strategy, performance testing, regression testing, API testing, integration testing, test data management, release validation, and production readiness.
• Experience working with Product, Engineering, Architecture, DevOps, Security, Compliance, Data, Customer Success, Support, and Executive Leadership.
• Strong analytical ability with experience using quality metrics, defect data, release trends, customer impact data, and engineering performance signals to guide decisions.
• Excellent executive communication skills with the ability to present quality strategy, risk, progress, and recommendations clearly to senior leadership.
• Strategic quality leader with the ability to connect product reliability, customer trust, engineering execution, release discipline, and business performance.
• Technically credible and comfortable working with engineering leaders on architecture, automation, CI/CD, cloud systems, APIs, performance, observability, and release readiness.
• Strong operator who can bring structure to complex quality environments and build repeatable practices across multiple teams and products.
• Data-driven and outcome-focused, with the ability to use quality metrics, defect patterns, incident trends, and customer feedback to guide priorities.
• Practical and business-minded, with the ability to balance speed, quality, risk, cost, customer impact, and technical feasibility.
• Strong executive presence with the confidence to advise senior leaders on quality risks, launch readiness, investment needs, and product reliability concerns.
• Collaborative and able to align Product, Engineering, Security, DevOps, Support, Customer Success, Compliance, Data, and Operations around shared quality goals.
• Strong people leader who can build, coach, and scale high-performing QA and quality engineering teams.
• Calm and decisive under pressure, especially during release escalations, production issues, customer-impacting defects, compliance concerns, or executive-level quality reviews.
• High integrity and discretion when handling product defects, customer-impacting issues, security-sensitive information, release risks, roadmap details, and executive materials.
The Vice President of Quality Assurance will provide strategic leadership by helping the organization build a stronger quality operating model that improves customer trust, product reliability, engineering maturity, and release confidence.
This role will support executive decision-making by providing clear visibility into quality health, release risk, testing maturity, customer impact, defect patterns, automation progress, and long-term improvement priorities. The VP will ensure quality is not treated as a late-stage inspection activity, but as an integrated discipline across product planning, engineering execution, release governance, and customer support.
Key areas of strategic support may include:
• Enterprise QA strategy and quality engineering roadmap development.
• Test automation modernization and continuous testing maturity.
• Release readiness governance and production validation.
• Defect prevention, root-cause analysis, and quality improvement.
• Product reliability and customer-impact reduction.
• AI-assisted testing and quality tooling innovation.
• Performance, scalability, and resilience testing strategy.
• Security testing partnership and compliance readiness support.
• Quality metrics, dashboards, and executive reporting.
• Test data management and environment readiness.
• Engineering process improvement and SDLC quality integration.
• Customer-reported issue analysis and support trend review.
• QA team development and quality leadership succession.
• Cross-functional quality culture and accountability building.
The Vice President of Quality Assurance will help ensure product quality is managed as a strategic enterprise capability that supports innovation, customer confidence, operational resilience, and long-term growth.
• Location: USA Remote.
• Primarily remote executive leadership environment with regular quality reviews, engineering meetings, product planning sessions, release readiness discussions, defect triage reviews, and executive updates.
• Flexibility required during major product releases, platform migrations, production incidents, customer-impacting quality issues, compliance deadlines, security findings, or urgent launch decisions.
• Occasional travel may be required for leadership off-sites, engineering workshops, customer meetings, quality strategy sessions, vendor evaluations, industry events, or company gatherings.
• Regular collaboration with Product, Engineering, Architecture, DevOps, Security, Data, Customer Success, Support, Compliance, Operations, vendors, and Executive Leadership.
• Fast-paced enterprise technology environment with high visibility around product quality, release stability, defect trends, customer trust, platform performance, and engineering execution.
• Role requires handling confidential product roadmaps, defect data, customer issues, security-sensitive findings, release plans, testing risks, and executive-level materials with discretion.
• Quality Assurance Leadership
• Quality Engineering Strategy
• Software Testing Leadership
• Test Automation
• Release Readiness Governance
• Product Quality Management
• Performance and Scalability Testing
• Cloud Platform Quality
• AI-Enabled Testing Strategy
• Defect Management
• Engineering Process Improvement
• Customer Impact Reduction
• Quality Metrics and Reporting
• Cross-Functional Technology Leadership
• Executive Quality Reporting
Compensation Package: $350K – $442K
The total compensation package may include base salary, executive performance bonus, quality performance incentives, long-term incentives, equity participation where applicable, and additional executive-level benefits depending on experience, qualifications, and final role alignment.
Benefits may include:
• Comprehensive medical, dental, and vision coverage.
• Executive performance bonus eligibility.
• Quality performance and release excellence incentive opportunities.
• Long-term incentive opportunities.
• Equity or ownership-aligned compensation where applicable.
• Retirement savings plan with company contribution.
• Paid time off and company holidays.
• USA remote work flexibility.
• Executive visibility across product, engineering, technology, and customer leadership.
• Professional development and executive leadership support.
• Support for QA leadership, automation, AI testing, cloud quality, security testing, Agile, DevOps, and quality engineering programs.
• Wellness, employee assistance, and work-life support programs.
• Access to modern test automation, quality analytics, CI/CD, observability, cloud, collaboration, and engineering productivity platforms.
This is an opportunity to join a large technology-driven organization where quality assurance directly influences customer confidence, product reliability, release stability, engineering maturity, and long-term market reputation.
The Vice President of Quality Assurance will have the opportunity to modernize quality engineering, scale automation, improve release governance, reduce customer-impacting defects, and build a quality culture across a complex enterprise technology environment.
You will work in an environment that values technical excellence, customer trust, disciplined execution, data-driven improvement, and practical innovation. The company is investing in AI-enabled testing, cloud platform reliability, automation, observability, secure development, and scalable quality practices.
For a quality executive who enjoys building strong teams, improving product reliability, partnering with engineering leadership, and turning quality strategy into measurable business impact, this role offers the scope, authority, and visibility to make a major contribution.
